With SecureService simply Buy and Forget your automation and disk solutions with the knowledge that these products are covered from point of sale by the comprehensive next-business-day onsite service. An activated SecureService agreement guarantees that an engineer will visit your site within the specified times of the Service Level Agreement (SLA). Tandberg Data SecureService options cover unexpected problems and provide peace of mind. When you purchase a Tandberg Data product you will receive best-in-class support by telephone online or onsite visit.
Specification:
Service Included: Advance parts replacement
Location: Shipment
Full Contract Period: 1 year
Support Period: 4th or 5th year
Response Time: 3 business days
Service & Support: Extended service agreement - advance parts replacement - 1 year - shipment - response time: 3 business days
Specification:
Service Included: Advance parts replacement
Location: Shipment
Full Contract Period: 1 year
Support Period: 4th or 5th year
Response Time: 3 business days
Service & Support: Extended service agreement - advance parts replacement - 1 year - shipment - response time: 3 business days