GOLD 3 YEAR Support for UPGR-6036-GW
Specification:
Service Name: Gold Support Plan
Marketing Information: The Gold support plan is our premium service plan for mission critical deployments where small percentage of down time can mean a significant loss to business. The Gold plan provides 24/7 hotline support and very short response times in addition to end-to
Product Type: Service
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Characteristic: Labor
Service Details: Product coverage (Hardware / Firmware / Host Software FabricIT)
Service Details: On-site Professional Services Add-on Yes - Fee Based
Provided Support: Software Update
Provided Support: Firmware Updates
Provided Support: Phone Support
Provided Support: Web Knowledge Base Access
Provided Support: Hardware Support
Service Availability: 24 x 7 Phone Support
Service Response Time: (Next Business Day) - RMA/Warranty Policy
Service Response Time: 2 Hour
Service Location: On-site
Service Duration: 3 Year
Product Supported: UPGR-6036-GW
Specification:
Service Name: Gold Support Plan
Marketing Information: The Gold support plan is our premium service plan for mission critical deployments where small percentage of down time can mean a significant loss to business. The Gold plan provides 24/7 hotline support and very short response times in addition to end-to
Product Type: Service
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Characteristic: Labor
Service Details: Product coverage (Hardware / Firmware / Host Software FabricIT)
Service Details: On-site Professional Services Add-on Yes - Fee Based
Provided Support: Software Update
Provided Support: Firmware Updates
Provided Support: Phone Support
Provided Support: Web Knowledge Base Access
Provided Support: Hardware Support
Service Availability: 24 x 7 Phone Support
Service Response Time: (Next Business Day) - RMA/Warranty Policy
Service Response Time: 2 Hour
Service Location: On-site
Service Duration: 3 Year
Product Supported: UPGR-6036-GW