Mellanox M-1 Global Support plans are created to provide customers with the optimal experience with Mellanox equipment. The worldwide SilverPlus programs are the standard packages with an additional value add component. They specialize in troubleshooting and on-site repair.
Specification:
Service Included: Labor
Location: On-site
Full Contract Period: 3 years
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Service & Support: Extended service agreement - labor - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Specification:
Service Included: Labor
Location: On-site
Full Contract Period: 3 years
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Service & Support: Extended service agreement - labor - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday