Mellanox M-1 Global Support services plans are created to provide customers with the optimal experience with Mellanox equipment. The Bronze support plan is the base level support plan tailored for system administrators that are self sufficient in supporting their Mellanox infrastructure but would like to augment support for hardware trouble shooting and replacement for hardware components in a timely manner.
Specification:
Type: Extended service agreement
Service Included: Advance parts replacement
Location: Shipment
Full Contract Period: 4 years
Support Period: 2nd 3rd 4th and 5th year
Response Time: Next business day
Service & Support Details: Extended service agreement - advance parts replacement - 4 years - shipment - response time: next business day
Specification:
Type: Extended service agreement
Service Included: Advance parts replacement
Location: Shipment
Full Contract Period: 4 years
Support Period: 2nd 3rd 4th and 5th year
Response Time: Next business day
Service & Support Details: Extended service agreement - advance parts replacement - 4 years - shipment - response time: next business day
Accessories and Cables
Accessories
Appliances
Audio & Video
Computer Components
Digital Cameras & Peripherals
Gaming
Home Environment
Monitor & Projector
Network Hardware
Office Machines and Supplies
Power Equipment
Security
Service & Support
TV & Video
